Privacy Policy

Last updated: 20 June 2026

This Privacy Policy explains how RoasterSoft ("RoasterSoft", "we") handles the personal data collected through the roastersoft.com website. For data subjects in Türkiye, we act as data controller under Law No. 6698 on the Protection of Personal Data ("KVKK").

1. Data Controller

2. Data We Collect

When you fill in the contact form, we only process the data needed to get back to you:

• Identity: Full name
• Contact: Email address, phone / WhatsApp number (optional)
• Customer/request info: Company name (optional), the content of your message
• Security: The IP address and referring page captured at submission time (to prevent abuse)

3. How We Collect It & Legal Basis

Your data is collected electronically when you voluntarily complete the contact form. The legal bases for processing are:

• Our legitimate interest in responding to your request (KVKK art. 5/2-(f)),
• Your explicit consent, given when you submit the form (KVKK art. 5/1).

4. Purposes of Processing

• To answer your questions, demo and quote requests
• To communicate with you and inform you about our solutions
• To carry out service and partnership processes
• To meet our legal obligations and keep the form secure

5. Sharing & Transfers

We do not sell your data or share it with third parties for marketing. It may only be shared, in a limited way, where strictly necessary to provide the service:

• Our hosting / email provider, which runs our website and mail infrastructure,
• Legally authorized public authorities, where required by law.

Any such sharing is carried out in line with KVKK art. 8 and art. 9.

6. Retention

We keep your personal data for as long as necessary for the purposes above and for any statutory retention periods. After that, your data is deleted, destroyed or anonymized.

7. Cookies

Our website uses no non-essential tracking or advertising cookies and contains no third-party analytics or ad tools. If we add such tools in the future, this policy will be updated and consent will be requested where required.

8. Your Rights

Under KVKK art. 11 (and equivalent data-protection rights), you may ask us to: confirm whether your data is processed; obtain information about the processing; learn its purpose; know the third parties it is transferred to; have inaccurate data corrected; have your data deleted or destroyed; object to outcomes produced solely by automated analysis; and claim compensation for damages caused by unlawful processing.

9. Contact

To exercise your rights, email us at info@roastersoft.com. We will respond as soon as possible and within 30 days at the latest.

10. Changes

This Privacy Policy may be updated from time to time. The current version is always published on this page, with the latest date shown at the top.